Do I need to create an account to place an order?

No, you don't need to create an account to shop at REPEAT cashmere. To place an order without creating an account, select "checkout as guest" and follow all steps of the checkout process.

Why should I create an account?

How do I create an account?

How do I login to my account?

Is my personal information private?

How can I change my personal details?

I have forgotten my password – what should I do?

What payment methods do you offer?

Is payment by internet secure?

Which countries does REPEAT cashmere ship to?

How do I receive free shipping?

Can I have my order delivered somewhere else?

May I return my order?

Do I have to pay the shipping costs when returning my order?

Warranty

Who do I contact for problems concerning my order?

Can I exchange articles in my order?

Where can I enter my gift card or promotion code?

How do I receive a promotion code?

How can I sign up for your newsletter?

I didn't receive a discount code after signing up for your newsletter?

My discount code doesn't work

How do I unsubscribe from your newsletter?

How can I place an order?

How do I know whether I selected the correct size?

Can I have an order gift-wrapped?

Is the colour shown on the website exactly the same colour of the article I order?

Can I wash cashmere items myself?