customer service

We currently ship to the United States with our shipping partner DHL Express.

`<div class="table clearfix shipping-table">

             <div class="thead">

               <div class="tr">

                 <div class="th col-shipping-options">Country</div>

                 <div class="th col-delivery-time">Shipping Costs</div>

                 <div class="th col-shipping-costs">Free Shipping From</div>

                 <div class="th col-free-shipping">Delivery Time</div>

               </div>

             </div>

             <div class="tbody">

                <div class="tr">

                  <div class="td col-shipping-options">

                    <div class="fl">

                      United Kingdom

                    </div>

                    <!--<div class="fr">

                      <img src="" alt="DHL" style="width: 40px; margin-top: 3px;">

                    </div>-->

                  </div>

                  <div class="td col-delivery-time up">£19.95</div>

                  <div class="td col-shipping-costs">£249.-</div>

                  <div class="td col-free-shipping">1-6 business days*</div>

                  <!--<div class="td col-shipping-costs">$ 15,-</div>

                  <div class="td col-free-shipping">$ 299,-</div>-->

                </div>

              </div>

            </div>`

* Depending on product availability

** Shipping costs are displayed in British Pound, including VAT

Home delivery by DHL Express is our standard shipping service where your parcel will be delivered to your home address, or any other residential address (except P.O. boxes) which you specify during the order process.

It's also possible to deliver your shipment to a location other than your home address: just fill in your preferred delivery address during the checkout process and we’ll send your order to the address you provided. (Unfortunately, it's currently not possible to have your order delivered to a P.O. Box.) This way you can surprise one of your loved ones with a nice REPEAT gift or have your order conveniently delivered to your office.

After your parcel has been dispatched you will receive an email with a tracking number. With this tracking number you can track the status of your parcel here:

• DHL Express Tracking

All prices on repeatcashmere.com include duties and local applicable VAT.

As from 1st of April 2021 all your purchases on www.repeatcashmere.com will be DDP (Delivery Duties Paid).

No additional taxes or customs duties are charged for articles that are shipped to the United Kingdom. The articles’ prices and shipping costs include VAT and are thus listed as gross prices.

1. Please note that during peak times (special promotions and SALE periods), it might take longer to dispatch your parcel.

2. We work closely with our shipping partners to minimize the potential impact of custom delays on our international customers.

3. Occasionally, articles can't be dispatched immediately from our distribution center. We will inform you about the longer delivery period during the checkout process when this happens.